Sprout Social assists brands in using social media and analytics to drive better business outcomes through products such as social management, influencer marketing, engagement tools, advocacy support, and customer care services.
Employees at Sprout Social have given it an A+ rating on Comparably, placing it among the top 15% of similar-sized companies nationwide. Furthermore, we provide excellent PTO and healthcare benefits.
How to Get a Job at Sprout Social
Sprout Social is an industry-leading social media management software provider. Their unified platform connects workflows and delivers AI-powered business intelligence for 34,000 brands globally, and offers tools that enable companies to manage all aspects of social media marketing including analytics, customer care, and publishing – making delivering better customer experiences with greater returns easy for teams of all sizes.
Since 2010, Sprout Social is based in Chicago and boasts offices worldwide. Their employees are engaged with their work, earning the company high employee satisfaction ratings. Furthermore, Sprout strives to offer healthy workplace conditions with flexible working options and remote working options as well as providing health insurance plans and paid time off benefits to its staff members.
This company operates with an open-door policy, encouraging employees to reach out directly to any member of management with questions or issues. Their team is very accommodating, always eager to assist employees in reaching their goals and contribute towards building strong communities.
Experience is vital when it comes to being an effective social media manager, but listening and collaboration should also play a part in becoming one. Managers need to communicate efficiently while quickly responding to any issues that may arise – all while being adaptable enough to adapt to the changing needs of their organization.
Recent surveys conducted among employees at Sprout Social showed they rated it highly in most aspects of its culture, with CEO Rating and Executive Team earning top scores. Compensation and Office Culture could use some improvement.
Employees at Sprout Social have reported outstanding opportunities for professional growth and advancement, often moving into roles with greater capacities and responsibility. The company provides its employees with many benefits such as flexible schedules, free meals and on-site gyms – which means the opportunities for career advancement remain excellent.
Social Media Marketing
Businesses aiming to engage consumers need a strong social media team in place to maintain engagement. Social account management involves many different skillsets such as content creation, data analysis, and community outreach. With news cycles changing quickly and trends changing frequently, businesses must have robust platforms capable of keeping up with this fast-paced environment.
Sprout’s collaborative Software-as-a-Service (SaaS) social media management platform assists teams in managing their brand presence, monitoring performance, and measuring return on investment (ROI). Boasting numerous features and integrations, over 19,000 brands rely on this tool such as Adobe, DoorDash, General Mills, Evernote Trello, and Make-a-Wish Foundation among many others. Established in 2010 with headquarters in Chicago.
Sprout Social’s core value rests on its belief that companies and customers should communicate freely, and with ease. Sprout Social was created to facilitate such dialogue by helping marketers track, listen, and respond quickly to those they serve.
Customers of its platform are guided by its customer success team to meet their business objectives, from optimizing content creation and engaging influencers and potential customers, to training on best practices for using analytics and reporting functions. Social media marketers should possess creative thinking abilities along with strong interpersonal abilities to craft an effective social strategy for clients.
As a social media manager, your role will be to maximize business impact for both agency and brand clients by helping them understand their data and draw meaningful insights. You will play an instrumental role in the design and maintenance of custom dashboards, scorecards, and reports to meet individual client objectives; knowledge of tools such as Sprout Social, Hootsuite, or Khoros will also be highly prized.
Social media marketing isn’t for the faint of heart; it requires constant commitment. Staying abreast of updates, trends, and viral content can be daunting for even experienced marketers; according to a Q1 2023 Sprout Pulse survey burnout was revealed as the second-most prevalent reason marketers left their jobs; as such creating an environment conducive to learning and development is crucial in keeping top talent.
Customer Success
Sprout Social is an international marketing and social media management platform used by over 30,000 brands and agencies globally, including DoorDash, General Mills, Trello, Make-a-Wish Foundation, Edelman, and Blue Cross Blue Shield. Sprout Social focuses on helping brands connect with customers and prospects across platforms to foster meaningful relationships that last over time.
This company values diversity and offers its employees the option to work remotely if desired. Amenities provided include health insurance, paid parental leave, and flexible schedules; in addition, numerous opportunities exist for volunteering and community engagement.
As a Customer Success Manager at Sprout Social, your primary role will be ensuring customers obtain maximum value from our product and services. Working closely with the account team, you will work together to align all goals and objectives as well as coach and train customers on best practices – our training program features weekly virtual workshops as well as monthly customer calls!
Comparably reports an average yearly salary for Customer Success Managers at Sprout Social is $85,121; approximately 20% higher than the national average. Of course, your exact pay may depend on factors like location and position.
Sprout Social employees are extremely satisfied with both the company culture and compensation packages provided to them, ranking 83/100 on Comparably’s culture category scale for employee reviews of Comparably. Employees especially appreciated Sprout’s CEO rating, executive team composition, and future outlook as particular points of satisfaction.
Sprout Social is widely acclaimed for its exceptional onboarding process, featuring a buddy system and orientation week. Furthermore, the company takes great care in making sure its employees understand KPIs and OKRs so that they feel more at ease with their jobs and the direction of the company. They put a strong emphasis on employee satisfaction as an employer of choice in Chicago; offering benefits regardless of gender or race for all staff; also providing flexible working arrangements and participating in the E-Verify program.
Engineering
Sprout Social provides social media management tools for businesses of all sizes. Their intuitive platform has been utilized by over 30,000 brands to manage their social media. Their AI-powered business intelligence helps make informed decisions regarding marketing strategies, while influencer marketing tools help identify and connect with influencers; while employee advocacy enables employees to share brand content on personal social media accounts.
Launched in 2010 as a collaborative software-as-a-service (SaaS) platform for social media management, Social.is has since grown into an industry leader and earned numerous accolades, such as multiple Glassdoor Best Workplace awards. Headquartered in Chicago with offices worldwide serving global enterprises, midmarket firms, digital agencies as well as digital agencies among its customer base.
The company boasts a unique culture that emphasizes transparency and collaboration, with highly respected leadership that contributes to high employee engagement levels. They place particular importance on recruiting top talent by offering competitive salary and benefits packages designed to keep employees.
Sprout Social offers you an exceptional opportunity to gain new skills and advance your career. The company is continually innovating its products with clients in mind, so talented engineers are needed to join its team and shape its future product roadmaps. Candidates should possess two or more years of hands-on engineering experience as well as be adept in working within cross-functional teams.
As part of the engineering team, you will design and develop high-quality, robust, scalable systems. Working closely with other engineering teams, you will use Agile development methodologies and processes while adhering to best coding practices – championing good engineering habits while taking risks when necessary to deliver quality products.
Sprout Social has earned an exceptional reputation for its employee benefits, ranking among the top employers of engineers in the US. Offering flexible work arrangements and paid parental leave benefits as well as competitive salaries and generous bonus compensation packages are hallmarks of its employee culture. Employees rate CEO Justyn Howard highly – his approval rating among comparable CEOs places him within the top 10% overall and ranks higher than Sprinklr’s Ragy Thomas in approval rating.
